LumenBotanicaHow it works
From the moment you order at LumenBotanica to the day your package arrives: four clear stages, no surprises.
1
Choose
Each formula page details our botanical extracts, exact counts, and daily routines. Compare jars, read customer notes, and add to basket.
2
Order
Select cash on delivery or direct bank transfer. A confirmation email with your order code reaches you right away.
3
Dispatch
Orders placed before our daily cut-off leave our workshop the same business day, wrapped safely and handed to an insured courier with tracking.
4
Use and return
Follow the suggested routine on the glass jar. Changed your mind? You can send items back within 30 days under our Returns terms.
The workshop principles we stand by
- Sun-Grown Marigold ExtractWe select gentle marigold flowers rich in natural lutein and zeaxanthin, offering clean carotenoid support without synthetic colourings or fillers.
- Cold-Infused Wild BilberryWhole wild bilberries harvested sustainably provide anthocyanins that complement your daily visual comfort naturally.
- Sealed Amber Glass ProtectionWe store our capsules in dark amber glass bottles to shield active botanicals from ambient light and keep every capsule fresh.
- Direct Doorstep FulfillmentYour order is prepared at our workshop and wrapped in cushioned corrugated paper for dependable tracked home delivery.
Common questions
What active ingredients are used in your eye formulas?
Our formulas are made from natural marigold flower extract providing lutein and zeaxanthin, whole wild European bilberry extract, zinc bisglycinate, and plant cellulose capsules. We never use artificial colours, synthetic binders, or chalk fillers.
How are orders packed and when are they sent out?
Every bottle is packed by hand in protective recycled cardboard boxes at our Cardiff workshop. Orders confirmed before 13:30 on business days are dispatched the very same afternoon with full courier tracking.
What is your return policy if I change my mind?
We offer returns within 30 days from delivery for unused bottles kept in their original sealed packaging. Simply contact our team with your order number to arrange the return process.